If you want to become a top-scored freelancer on our platform you must have effective communication with clients, manage your orders efficiently, and make the best of your performance. This guide provides you with tips to help you prosper, along with answers to frequently asked questions.
Tips for Connecting with Customers
Respond quickly
Quick replies not only create great customer experience but also help you build a positive reputation. Providing detailed updates throughout the project shows professionalism and increases your chances of getting more work.
Keep Clients Updated
After receiving the order requirements, confirm with your client that you have all the necessary details to start. Regular progress updates help clients’ mind at rest and develop trust. Address any questions or concerns at once to build confidence in your work.
Clear Communication from the Start
Shape your work process early on by letting clients know when they can expect drafts, the final delivery, and any necessary revisions. This sets clear expectations and prevents misunderstandings.
Delivering Quality Work
You must aim to meet or exceed your client’s expectations by delivering high quality work. After completing an order, follow up to make sure the client is fully satisfied with the service provided.
Timely Deliveries
Delivering your work projects on time is very important for maintaining a positive reputation among clients. If you're running behind schedule, you must inform your clients beforehand and communicate with them to request a deadline extension.
If after starting the project you think you are unable to complete the task in given time or will not be able to do it any further seems difficult, try to communicate with your client without wasting time you can also request to reduce the contract size getting paid for the work you have done and leaving the rest. Please note that if your contract size is reduced our service fee will be charged as per the original contract.
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