When you are providing your services as a seller to buyers from all over the world, protecting yourself is very important. By offering a My Freelancer Billboard to a buyer, you are ready to take responsibility for delivering the service you have mentioned on billboard. But to know how you can protect yourself and prevent the misuse of the services you provide to clients? Follow these best practices to stay safe and secure while doing business on My Freelancer.
Questions to be Asked
Communicate with your clients by asking them questions about the plan for the use of your service. This helps you gather the necessary details to fulfill their needs. And it provides insight into the buyer’s intentions, your work will not be misused. Understanding how your service will be applied can help you make wise decisions about how to deal with buyers on My Freelancer. For example:
If your service involves granting permission for the buyer to use your image or voice, confirm with them that it won’t be associated with any product or website that you do not wish to represent.
For custom orders, thoroughly review the buyer’s request to ensure you are comfortable with both the requirements and the intended use of your work.
Your communications with buyers are protected. If a buyer uses inappropriate language, makes threats, or asks you to engage in actions that violate our Terms of Service, you have the right to report them.
Transactions on My Freelancer.com
Buyers requesting services or payments to be made outside of My Freelancer.com are not only breaking our Terms and conditions but also exposing you to possible fraud. We can only protect you if you perform your transactions within the My Freelancer platform. You must not delete any chat and keep record of all transactions it may help you if you need to report any fraud or bad behavior.
Maintain Transparency
Showcase the same level of honesty and transparency that you expect from buyers by clearly defining who you are and what services you offer on your user profile. For tips on creating a strong profile, explore our resources on setting yourself up for success.
Cooperate with Customer Support
If you have concerns, doubts, or simply questions, our Customer Support team is available to help you through it. We are committed to maintaining a marketplace free of fraudulent activities. If you suspect that you might be providing a service that go against our service guidelines, review the Terms and conditions or contact Customer Support for guidance please.
By following these best practices, you not only protect yourself from Any possible fraud but also contribute to the safety and ethics of the My Freelancer community.
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