In this article we will help solve any issues you are facing regarding deactivated, restricted, and suspended accounts.
Trouble Accessing Your Account
If you're having difficulty accessing your account and aren’t sure why, it could be due to one of the following reasons:
- Your id might be deactivated
- Try to log in again, you might have typed in the wrong email address or password.
- Your username or email linked to your account has restricted from My Freelancer.
- We have suspended your account from My Freelancer.
Restricted Accounts
If you find a notification which says that your account is temporarily restricted, you can still log into your account access your funds, make a withdrawal, complete an ongoing order, and check your order history.
Related Articles
- How My Freelancer Works
- How to sign up for My Freelancer Account
- From Client to Freelancer Account
- How to change your Username on My Freelancer
- How to change My Email Address
- Account and Profile settings on My Freelancer