General Information on Order Requirements

Last edited on December 30, 2024

Detailed and clear services mentioned on Billboard are one of the most powerful tools for freelancers which they can use and that can help them get new projects and more work. The more detailed, clear, and organized the services provided are, the easier it becomes to start the project and streamline the workflow, resulting in better outcomes. 

Benefits of Structured Requirements 

1. Set Clear Expectations with Customers

  • Request all necessary details and materials in advance. 

  • Create a mutual understanding of the order's expectations and process with the customer.

2. Avoid Misunderstandings 

  • Review submitted requirements carefully. 

  • Contact your client for clarification. 

  • Ask questions to have full understanding.

3. Save Valuable Time 

  • Get hold of all necessary information at the start of the project. 

  • Avoid delays by asking questions or additional requests.

  • Simplify the process for both you and your customer. 

4. Create a Simple Process   

  • Make sure requirements are clearly highlighted. 

  • Develop a detailed plan for the order. 

  • Divide the project into specific, manageable tasks. 

  • Set timelines for completing each task. 

  • Share regular progress updates with the customer. 

5. Improve Customer Experience and Satisfaction 

  • Adopt a structured approach to foster positive client experience. 

  • Create satisfaction that encourages repeat business. 

  • Build trust, increasing the chances of repeated clients. 

Tips to Impress Your Customers 

1. Carefully Review the Customer’s Brief 

  • Read the brief carefully to understand the customer's needs. 

2. Show Gratitude

  • Thank the customers for their order. 

  • Ask any follow-up questions if clarification is needed. 

Outline Procedure Clearly 

  • Detail the first phase of the project (e.g., storyboard, mockup, or draft). 

  • Obtain the customer’s approval before proceeding further. 

Keep the Customer Updated

  • Share progress updates every 2-3 days via order chat.

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